Last Updated: 10-26-2025

1. Introduction

Welcome to BrainTech Systems (“Company,” “we,” “our,” “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://braintechsystems.com, use our services, or interact with us in any other way.

We respect your privacy and are committed to protecting your personal data in accordance with all applicable laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), General Data Protection Regulation (GDPR), and other U.S. privacy regulations.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

Name, email address, and phone number (when filling out contact or quote forms).

Business information (for consultations or service inquiries).

Payment details (only when purchasing or paying for services, securely processed via third-party payment providers).

Any other information you voluntarily provide (e.g., through email, chat, or scheduling forms).

B. Information Collected Automatically

When you visit our website, we automatically collect:

IP address and general location.

Browser type and version.

Device information.

Pages visited, time spent, and referring URLs.

Cookies and tracking technologies (see Section 7).

C. Information From Third Parties

We may receive information about you from:

Google Analytics, Google Ads, Facebook Ads, or other marketing tools.

Public databases and social media platforms.

Partners or referral programs.

3. How We Use Your Information

We use your personal data to:

Provide, operate, and improve our services.

Respond to your inquiries, requests, or support needs.

Send project updates, invoices, or relevant service communications.

Conduct marketing, advertising, and remarketing campaigns.

Analyze website traffic and improve user experience.

Comply with legal obligations or resolve disputes.

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing (GDPR Users)

For users in the European Economic Area (EEA), we process your data under one or more of the following bases:

You have given consent.

Processing is necessary for a contract with you.

Processing is required to comply with legal obligations.

Processing is necessary for legitimate business interests (e.g., marketing and improving our services).

5. Sharing and Disclosure of Information

We may share your information only with:

Service Providers: such as hosting providers, analytics, payment processors, and email platforms.

Marketing Partners: including Google, Facebook, and other ad networks to serve relevant ads.

Legal Compliance: if required by law, subpoena, or government request.

All partners and service providers are required to maintain data confidentiality and use your information only for agreed purposes.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your personal data at any time (see Section 9).

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

Analyze traffic and site performance (via Google Analytics).

Customize user experience.

Run targeted advertisements and remarketing campaigns (via Google Ads, Facebook, etc.).

You can manage or disable cookies through your browser settings. For more details, visit https://www.allaboutcookies.org.

8. Email Marketing and Communications

By providing your email address, you may receive:

Service-related communications.

Marketing updates or promotional content.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We comply fully with the CAN-SPAM Act for all commercial emails.

9. Your Rights

Depending on your location, you may have the following rights:

Access the personal data we hold about you.

Request correction or deletion of your information.

Opt-out of data sale or sharing (for California residents).

Withdraw consent to marketing communications.

File a complaint with your data protection authority.

Requests can be made via email at [email protected].

10. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission online is 100% secure.

11. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have collected information from a child, please contact us immediately at [email protected].

12. International Data Transfers

If you are outside the United States, please note your information may be processed in the U.S., where data protection laws may differ from those in your country.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices. We encourage you to review their policies before sharing any personal data.

14. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any revisions. Continued use of our website after changes constitutes acceptance of the updated terms.

15. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

BrainTech Systems
Wesley Chapel, Florida, United States
📧 [email protected]
🌐 https://braintechsystems.com